Frequently Asked Questions
Everything you need to know about our fresh, chef-prepared meals.
How are the meals delivered?
All FoodSt meals are delivered in insulated, temperature-controlled packaging to ensure they remain fresh and safe from our kitchen to your doorstep.
Where do you source your ingredients?
We prioritize local farmers and sustainable suppliers, ensuring that every ingredient used in our meals meets the highest standards of quality and freshness.
Can I skip a delivery or cancel my subscription?
Yes, you have full control. You can skip a week, pause, or cancel your subscription at any time through your account dashboard before the weekly cutoff deadline.
How do I reheat my meals?
Each meal comes with specific reheating instructions on the label. Most can be prepared in a microwave in 3-5 minutes or in an oven for a more traditional finish.
Do you cater to specific dietary requirements?
We offer a wide variety of options including gluten-free, dairy-free, vegan, and high-protein meals. You can use our website filters to find dishes that suit your needs.
What is your refund policy for damaged items?
If your order arrives damaged or is incorrect, please contact our support team within 24 hours of delivery with a photo, and we will issue a replacement or a full refund.